Ethical Channel

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Aqualia Group Whistleblowing Channel

Aqualia provides a confidential whistleblowing channel for its stakeholders to report potential breaches of FCC's Code of Ethics and Conduct or its Criminal-Offence Prevention Model and the objective scope of EU Directive 2019/1937 on the protection of whistleblowers and any other provisions established by the respective national implementing laws.

Reports, which can be made personally or anonymously, will be treated with appropriate care and confidentiality, without any fear of any types of reprisals and in accordance with current legislation.

Reports will be analysed beforehand and, where applicable, handled as per the FCC Group's Compliance Model. The Model has a regulatory framework made up of policies (see https://www.fcc.es/normativa) and procedures which set out expected conduct and actions, as well as protocols for managing the whistleblowing channel and undertaking relevant investigations.

Whistleblowing methods

The following methods are available to you for reporting any possible violation of the Code of Ethics and Conduct or its implementing regulations:

A digital form available on the company intranet (employees only): https://fccone.fcc.es/web/fccone/formulario
By email to canaletico@fcc.es or to denunciaacoso@fcc.es
By post: Apartado de Correos 19312, 28080 Madrid. Spain
By telephone / voice messaging: (+34) 900 110 823
Through a face-to-face meeting, following a request from the reporting party, using any of the above methods.
Local channels in different countries.

Basic reporting information

Reporting party's details: Full name (reporting parties should ideally use their name, but anonymous complaints are accepted), contact telephone number and email address, location and country, and the preferred time for the Compliance Department to get in touch.

Notification or query type: you must indicate whether the grounds for whistleblowing are workplace harassment, sexual harassment or gender-based harassment; money laundering; corruption; conflict of interest; compliance with competition legislation; environmental safety; or any other matter that breaches FCC's Code of Ethics and Conduct and/or the FCC Group Compliance Model.

Reporting an alleged irregularity or non-compliance: you must provide relevant information, with a description and details of the specific facts, indicating where they occurred, dates and the individuals involved. Depending on the whistleblowing method used, we would recommend attaching additional files and/or documents.